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Relevance Cloud™は、ブランドを中心としたこれまでにないエクスペリエンスを、お客様のライフサイクル全体で迅速に実現する革新的なプラットフォームです。 この結果、お客様からの高い支持を得ることができます。 リッチレリバンスのパーソナライゼーション・ソリューションはモバイル、ウェブ、店舗、およびその他の販売チャネル全体でのシームレスなエクスペリエンスを創造します。
Shop Directはパーソナライゼーションを次のレベルに引き上げるための先進的なパートナーを求めていました。リッチレリバンスをどのように活用し、どのような成果を得ているか、Shop Directのオンサイト検索&ナビゲーション・マネージャーであるKathryn Jonesが語っています。
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