Internet Retailing – Next steps for retailers including Next, Majestic Wine, and Monsoon Accessorize
In today’s InternetRetailing newsletter, we report on retailers, from Next [IRDX RNXT] to Majestic Wine and Monsoon Accessorize [IRDX RMSO] as they take their next steps towards omnichannel. At the same time we also report on research findings that show many retailers are struggling to achieve the seamless omnichannel experience they’d like to offer.
Many will be at IRX 2014 next week as they look to identify and focus on the next steps they need to take. In today’s IRX preview the spotlight is on one possible next step, personalisation, in an interview with IRX 2014 keynote speaker Jane Dixon of RichRelevance