DM News – Acxiom's Inaccurate Data and Why It's So Useful

By Doug Bryan, Data Scientist, RichRelevance.

Doug BryanThe oldest and largest marketing data aggregator, Acxiom, recently opened up its database to let individuals see and edit the data that the company has collected about them. Data scientists and marketers have been viewing the data and, often, chuckling at its inaccuracy. Acxiom admits that up to 30% of its data is wrong, and yet it’s the industry leader. How can Acxiom make so much money with data that’s only 70% accuracy? Simple: Most marketers’ data is worse, and in the land of the blind the one-eyed man is king.

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This post was written by RichRelevance

ABOUT RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.
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