Fashion Times – Webrooming Trend Brings Shoppers Back To Brick-And-Mortar Stores

It wasn’t long ago that retailers were fervently trying to combat showrooming out of fear that it would take away from their in-store profits.

But now, according to a new report by L2 and RichRelevance, it seems as if this trend is already being reversed. This new research shows that webrooming, the practice of researching items online and then purchasing them in-store, has been gaining in popularity lately.

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This post was written by RichRelevance

ABOUT RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.
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