RichRelevance Hosts 2016 Annual Customer Advisory Summit Series in EMEA and the Americas

San Francisco, CA — February 22, 2016 — RichRelevance®, the global leader in omnichannel personalization, today announced its 2016 Customer Advisory Summit Series in its EMEA and Americas regions. This invitation only series includes events in the UK on February 23-24 and New York City on March 9. The Summits are the only forums dedicated exclusively to omnichannel retail personalization.

Developed to furnish retail and marketing leaders with the strategies and tools to build superior customer experiences, each Summit features a stellar roster of thought leaders and world-class brands:

  • The EMEA event features keynote speaker Spencer Izard, Head of European Insights at IDC, as well as customer presentations from Marks & Spencer, Petit Bateau, Shop Direct and Saks Fifth Avenue.
  • Forrester Principal Analyst Brendan Witcher will keynote the Americas event, which also includes customer sessions from L’Oreal, Rakuten,, and Stage Stores.
  • Customer Advisory Summit attendees will also have direct access to the executives and product team leaders behind driving the independent Relevance Cloud™ personalization platform.  This includes opening remarks from RichRelevance Chief Executive Officer, Eduardo Sanchez (formerly of MicroStrategy), and a product roadmap overview with retailer case studies from RichRelevance Chief Product Officer, Mahesh Tyagarajan (formerly of Walmart Labs).
  • Event partners include leading companies who integrate with the Relevance Cloud personalization platform, including HookLogic, Accenture, Eagle Eye and Content Square.

“As customer experience emerges as the new battleground for retailers, omnichannel personalization is a top strategic priority,” said Mr. Sanchez. “The Customer Advisory Summit assembles a wide range of resources to help our clients best use the Relevance Cloud personalization platform to elevate the customer experience in real time at every touchpoint and compete based on a fresh view of what is possible from their brand.”


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This post was written by RichRelevance

ABOUT RichRelevance
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe.
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