The Total Economic Impact study conducted by Forrester highlights how the Relevance Cloud™ uniquely provides personalized customer experiences.
RichRelevance reimagines Commerce Search with Find™ — the only full stack site search solution to date incorporating Three Layer Personalization.
Where is your business on its omnichannel personalization journey. Review the stages in achieving the utopia of true omnichannel personalization.
Until today, Commerce Search engines have failed to deliver the experience and results today’s omnichannel consumers seek. Legacy Commerce Search solutions have lacked the real time ability to truly measure and respond to consumers’ ever changing behavior. This paper defines why Findability is the essential metric for Commerce Search highlighting how it positively impacts the entire customer experience and ultimately increases not only engagement, but overall revenue across channels.